FundSERV Inc. Invests in Sajus Technologies' BPM Suite to Better Understand Transaction Processes

Analysis tools will leverage existing data to optimize investment funds traffic
across and beyond its infrastructure

Mississauga, ON, March 29, 2004 - FundSERV Inc. (, a leading provider of electronic business services to the Canadian investment fund industry, has selected Sajus Technologies Inc. (, a provider of Business Process Management (BPM) solutions, to comprehensively analyze end-to-end business transactions that flow through the FundSERV network.

FundSERV is deploying Sajus’ BPM Suite as part of an effort to monitor and optimize business processes, particularly as they relate to the nearly three million transactions that flow across its infrastructure every month.

“We’re really excited about this project,” says Carol De Veau, FundSERV’s vice president of business development. “Sajus’ BPM Suite will help us to better understand our customers and establish ways to measure their current automation levels. "Our goal is to increase automation within the investment fund industry. Getting a handle on these measurements is critical and will ensure we continue to meet our objectives of reducing time, cost and risk for our customers.

Established in 1993, FundSERV operates one of the most efficient investment fund transaction processing systems in the world. Operating on a cost-recovery basis, FundSERV serves 193 investment fund manufacturers, 472 distributors and 42 intermediaries. FundSERV’s services and applications support more than 10,000 different investment fund instruments.

“BPM Suite will enable FundSERV to leverage data already available to better understand what industry-wide mutual fund transactions do not flow across their system,” says Sajus Technologies’ president and CEO Steven Clarke. “This will allow FundSERV to better understand the cost to the mutual fund industry of non-automated transactions, develop applications to handle new investment fund products and improve customer service.”

Sajus’ partnership with FundSERV is part of the company’s ongoing strategy to solidify its position as the leading BPM solutions provider to the financial services industry. Existing clients currently include AIC Limited and the National Commercial Bank of Jamaica.

BPM monitors and improves business performance by digitally encapsulation an organization's business processes and associating detailed, stakeholder-based key performance indicators. BPM enables the design, performance measurement, optimization and automation of any organization's unique business processes. BPM manages the relationships between people and technology, integrates internal and external resources and monitors overall process performance.

About Sajus Technologies ( Sajus Technologies Inc. is a leading provider of Business Process Management (BPM) software and services. Sajus BMP Suite is running in customer locations around the world. It allows customers to define, view, monitor, intervene, automate, measure and improve business processes. Better Business Process Management helps Sajus customers: solve their most urgent problems, improve customer service and increase competitive advantage. Sajus, headquartered in Mississauga Ontario, is privately held, profitable and growing. Visit them at

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Steven Clarke
Sajus Technologies Inc.









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