Echo OnLine Chooses Sajus™ Technologies to Implement its Enterprise Management and Intelligence Solutions.

Mississauga, ON, August 7, 2002 - Sajus Technologies Inc. [], a new company offering IT infrastructure management and business intelligence solutions to enterprises, today announced that Mississauga, Ontario based Echo OnLine will be integrating SAJUS EMI into its infrastructure. With SAJUS EMI, Echo is automating its IT infrastructure to immediately perform corrective actions and notify systems admin staff of potential problems, increasing staff efficiency and lowering costs of managing its network and applications. EMI will also provide Echo with new Web Services to offer its customers.

"Ensuring quality and cost effective service for our customers is our highest priority," said Vince Di Bernardo, President of Echo OnLine. "We need to be able to prevent problems before they affect our customers. Using Sajus’ EMI solution we can intercept problems that may potentially cause service outages, before they occur. EMI takes automated action to ensure service availability where possible, and provides immediate notification to our system administration when automation is not the best solution”.

According to Glen Browley, Echo’s Director of Corporate Communications, “The business intelligence and service management functionality offered by SAJUS EMI gives us more services that we can offer our customers. Essentially, we can offer service management for our web-hosting and co-located customers right down to the application level. We can also offer value added business intelligence services such as web analytics”.

“I've seen very few ISPs with this level of sophistication. With a SAJUS EMI solution in place Echo will offer service and availability levels unmatched even by many large providers. EMI also gives Echo a competitive advantage in that they will have a range of new Web Services to offer their business customers that traditionally would be offered only by ASPs”, states Steven Clarke, President of Sajus Technologies.

About Echo OnLine
Echo OnLine is one of the GTA’s fastest and most reliable Internet Service Providers. Founded in Mississauga in May of 1995, Echo Online helped to set the standards for Internet access with one of Toronto’s first fully digital networks. The company provides Internet products and services for both business and residential subscribers.

About Sajus Technologies
Sajus Technologies Inc. is a leading provider of Business Process Management (BPM) software and services. Sajus BMP Suite 4.1 is running in customer locations around the world. It allows customers to define, see, monitor, intervene, automate, measure and improve business processes. Better Business Process Management helps Sajus customers: solve their most urgent problems, improve customer service and increase competitive advantage. Sajus, headquartered in Mississauga Ontario, is privately held, profitable and growing. Visit them at

Press Contacts
Steven Clarke
Sajus Technologies Inc.




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